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Frequently Asked Questions
Product & care
All our products come from our factory in China.
For more than 20 years, we’ve been crafting fences, gates, and garden products that are built to withstand time and weather. Because we manage the whole process ourselves — from materials to finishing touches — you can feel confident that every piece is made with care, tested for durability, and ready to protect and beautify your home.
Our Composite Fence are crafted from a blend of wood fibers and recycled plastics, creating a durable, weather-resistant material perfect for residential and commercial exterior use.
Our composite fencing is designed to last 20+ years before any signs of color fading, with overall durability extending well beyond that.
Yes, our composite fencing is virtually maintenance-free. It doesn’t require staining, sealing, or painting—simply enjoy the beauty of wood without the upkeep.
It's engineered to withstand extreme weather, including heavy rain, snow, and temperature fluctuations. lt is also ultra-resistant to rotting, splitting, splintering, mold and mildew so you never have to worry about these issues.
Yes, our composite fencing is made from recycled materials, making it a more sustainable choice compared to traditional materials.
Installation is straichtforward. The aluminum posts-simply slide the bottom track intoplace, then slide the boards down the posts and track. Finish with the end cap and repeat for eachsection.
Composite fencing typically outlasts both wood and vinyl. while wood may require frequent maintenance and vinyl can become britle over time, composite fencing offers superior longevity with minimal upkeep.
Each fence is 6 feet long. You can divide the total linear footage of where the fence will span by 6 feet to determine the number of kits you need. Round up to the nearest kit. If you require assistance, please contact our team for assistance through live chat, email or by phone at (212) 731-4382
Use water and a mild detergent with a soft brush or cloth. For tougher dirt, a low-pressure hose works fine—just avoid blasting directly at joints or edges.
Yes! Courtyardmart provides a 20-year warranty on materials. Keep your receipt, and we’ll help with repairs or replacements if any issues arise.
Order
During the week: 24 to 48 h. Over the weekend: the following Monday.
Once your order has shipped, you will receive a tracking number via email. You can use this to track the status of your order through our shipping carrier’s website.
Orders can only be canceled within 6 hours of placing the order, and only if the package has not yet been shipped. Please contact our customer service team immediately if you wish to cancel your order.
Once your order is placed, we cannot modify it. However, you can cancel it within 6 hours if it has not been shipped. Please contact us immediately if you need to make changes.
PRICE
If you are shopping on our website for the first time, you can subscribe to our email and use "WELCOME10" to enjoy 10% OFF
Yes, we are happy to accept wholesale orders. The price of our products will be determined by the quantity/order amount you purchase. The more you buy, the more discounts you get. For more information, please get in touch with us at Courtyardmart@gmail.com
Delivery & Returns
Yes, shipping is free on purchases within the US
We want you to be satisfied with your purchase. You can return or exchange products within 7 days of receiving your order, as long as the item is in new, unused condition. Please note that return shipping costs may apply for non-defective items. For more details, visit our Return & Refund Policy.
Once your product has shipped, it usually takes 5 to 10 business days. If you have not received your products, feel free to contact us using our contact page.
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